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When my friend used my invitation link to sign up for Dropbox, the website keeps showing "Please enter a CAPTCHA response" but there was no CAPTCHA test to respond to. This issue did not show up when she tried to sign up directly (no through the invitation link), so I lost the 500 MB space I should have earned.
Please help me solve this issue.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Thanks. What I want to know is whether Dropbox actually block the friend referral function on purpose. If this no CAPTCHA test problem generally exists for friend referral registration, I certainly do not want bother my friend to sign up for Dropbox.
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my friend had the same issue when trying to use the invitation link i gave. She used various browsers like chrome, internet explorer, dolphin etc. on 2 different laptops and 2 mobile phones but the captcha just didn't appear. perhaps it's a relatively new issue cos another friend managed to successfully do it in Nov 2017.
I have the same issue with the above. I have recommended few people who tried signing up via the link I shared, but the same issue comes up.
Hi Mark, it seems that the same problem also occurs to other people. I'm sure this is a problem of the website now. Could you please help us to solve it?
Jane
Community Moderator @ Dropbox
dropbox.com/support
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I am having this problem as well. We did try Chrome, Firefox, and IE. Then, we tried Chrome in incognito mode. All produced the same result. I attempted to use your email form but couldn't complete it correctly because it is not any of devices causing the issue.
When you click on the link, it auto fills the other user's name and email address. It asks for a password and has a check box to approve of the user agreement. Nothing else appears on the screen except the Accept or Apply button (I don't recall which you use). When you try to create the account, it comes back with a message that you must enter the Captcha response.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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