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"Save To Dropbox" option does not work on my iOS

"Save To Dropbox" option does not work on my iOS

canadianhoverboard
New member | Level 2

Does anyone else have this issue? I go to "Save to Dropbox" on my iPhone and when I want to click save there is not actually a save button. Does anyone have a resolve around this ? 

 

Thank you!

 

 

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3 Replies 3

Re: "Save To Dropbox" option does not work on my iOS

Daphne
Dropboxer
Hey there @canadianhoverboard, I hope you're well today!

Can you let me know where you're trying to save the file from? Eg. which app are you trying to upload from?

Also, if you tap the option to "Choose different folder" and choose the folder from there, do you see the option to save then?

Let me know and we'll go from there!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: "Save To Dropbox" option does not work on my iOS

canadianhoverboard
New member | Level 2

I'm looking to save my file from "Scannable" by Evernote. 

 

Unfortunately after I choose my folder the option to Save is still not clickable. 

Re: "Save To Dropbox" option does not work on my iOS

Walter
Dropboxer
Hey @canadianhoverboard, sorry to jump in, but could you try toggling off and back on Dropbox as a location through the Files app

Let us know if that helped improve matters!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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:arrows_counterclockwise: Still stuck? Ask me a question!
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