We use cookies to provide, improve, protect, and promote our services. Visit our Privacy Policy to learn more. By using our site, you agree to our use of cookies. This website only uses strictly necessary cookies by default and will continue to do so as you use the site. Select Ok to allow all other cookies.
OK
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
English
Announcements
Learn all about apps and Dropbox integrations to make working from home easy here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Something went wrong" after fresh install of win10 (with Mcafee disabled)

"Something went wrong" after fresh install of win10 (with Mcafee disabled)

nsnta
New member | Level 2
December

After a restore from factory settings- deleting everything and install of dropbox, on attempting to get the signin screen, I get the rather discriptive error message: "Something went wrong".

I've disable antivirus and firewall, uninstalled dropbox several times and restarted and I still get this error.

I done the offline download (version 112.4.321) and reinstall still: "Something went wrong" before I get a chance to enter my username/password.

What can I do to install this?

  • 0 Likes
  • 1 Replies
  • 128 Views
0 Likes
Reply
1 Reply 1

Re: "Something went wrong" after fresh install of win10 (with Mcafee disabled)

Jay
Dropboxer
December

Hi @nsnta, thanks for posting on the Community!

 

When you say you reinstalled the app,did you perform an advanced reinstall using the steps in this link?

 

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

0 Likes
Reply
Poll
How do you get refocussed while working from home? Do you find any of these options keep you from getting distracted?
Show Choices
Hide Choices
If you’re looking at this thinking ‘None of the above’ then you can check out our helpful focus tips here.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?