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"You won’t be able to sync files to another phone, tablet, and/or computer with your current plan."

"You won’t be able to sync files to another phone, tablet, and/or computer with your current plan."

stairclimber
New member | Level 2

I am buying a new computer and have plenty of Dropbox space on my free, basic plan due to new member referrals. I recieved an email from Dropbox which says I will not be able to add a new device with upgrading to a paid account. Is this correct??

1 Accepted Solution

Accepted Solutions

Re: "You won’t be able to sync files to another phone, tablet, and/or computer with your curren

Mark
Super User II

You are now limited to 3 connections for free users (a connection includes mobiles, tablets and computers). If you already have more than that they will stay connected, but, you wont be able to add more OR replace them.

So if you have say 6 connected devices and uninstall Dropbox for your old machine you wont be able to 'replace' it on your new machine as you are over the three limit.


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Re: "You won’t be able to sync files to another phone, tablet, and/or computer with your curren

Mark
Super User II

You are now limited to 3 connections for free users (a connection includes mobiles, tablets and computers). If you already have more than that they will stay connected, but, you wont be able to add more OR replace them.

So if you have say 6 connected devices and uninstall Dropbox for your old machine you wont be able to 'replace' it on your new machine as you are over the three limit.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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    Mark Super User II
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