"drag and drop" not compatible with Windows Explorer

[Benjamin05]

(French below)

Hello,
Using the Outlook application and wishing to keep the DROPBOX application rather than exploring Windows, it is impossible for me to "drag and drop" an Email or an attachment into the tree structure of the Dropbox application when it is manipulation is possible with Windows Explorer.
Do you expect to be able to fix this bug soon so that I can confirm to my team that they can continue to use your application rather than exploring it in windows?
Thank you in advance for your help and attention
Regards,
Benjamin Nectoux

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Bonjour,
Utilisant l'application Outlook et souhaitant conserver l'application DROPBOX plutôt que l'explorer Windows, il m'est impossible de "glisser/déposer" un Email ou une pièce jointe dans l’arborescence de l'application Dropbox alors que c'est manipulation est possible avec l'explorateur Windows.
Pendez vous pouvoir résoudre ce bug prochainement afin que je puisse confirmer à mon équipe qu'ils peuvent continuer à utiliser votre application plutôt que l'explorer windows ?
Je vous remercie d'avance pour votre aide et votre attention
Cordialement,
Benjamin Nectoux

[Lusil]

Hello @Benjamin05, thanks for nudging us on the Dropbox Community again!

Out of curiosity, do you get any error messages when you try to drag and drop email attachments to your desktop app? 

Does this happen regardless of the sort of attachment that it is? 

Have a look and let me know what you find, cheers!

[Benjamin05]

Thank you for this return of curiosity

So, when I want to "drag and drop" an email from outlook, it seems almost possible, because it activates me overbrilance, as if it were possible, but no copy, no result, it arises in a vacuum. ...

for emails on the other hand, the logo prohibited on the mouse appears when you want to do this same "drag and drop" so there it is downright impossible ...

thank you

[Lusil]

Are you using the Dropbox integration for Microsoft Outlook by any chance?

Also, when you do drag and drop an email attachment to your File Explorer, does it save as a file or a shortcut?

[Benjamin05]

I prefer to use drag n drop, for faster reasons ...

concerning the drag n drop on explorer, it creates a file and not a shortcut

[Jay]

Hi @Benjamin05, we appreciate the feedback on this matter.

As it isn't currently possible to work as you intend it, if you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!

[Benjamin05]

Thank you for this feedback,
I agree to vote for the drag n drop to be as compatible as possible around the WINDOWS environment.