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recognising device after OS reinstallation

recognising device after OS reinstallation

Pipeson
New member | Level 2

I'm on Free Dropbox and signed in to eight devices (from pre-March 2019), but I want to return one of those devices to factory settings and reinstall the OS. Will I still be able to access Dropbox on that device? Am I right to assume that Dropbox won't recognise it as an pre-existing device?

1 Accepted Solution

Accepted Solutions

Re: recognising device after OS reinstallation

Jay
Dropboxer

Hi @Pipeson, thanks for messaging today!

 

This would be correct, when you unlink the app, attempting to reconnect it would show up as a new device, so it wouldn't be possible to reconnect the app if you're already over the 3 device limit.

 

If you need any more details, feel free to message back!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: recognising device after OS reinstallation

Jay
Dropboxer

Hi @Pipeson, thanks for messaging today!

 

This would be correct, when you unlink the app, attempting to reconnect it would show up as a new device, so it wouldn't be possible to reconnect the app if you're already over the 3 device limit.

 

If you need any more details, feel free to message back!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: recognising device after OS reinstallation

Pipeson
New member | Level 2

Thanks very much Jay, I really appreciate you taking the time to help. Have a happy new year!

Re: recognising device after OS reinstallation

Jay
Dropboxer

No worries, @Pipeson, wishing you a great 2021!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Pipeson New member | Level 2
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