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I got a DB account a few years ago but don't remember email address or PW of that account. Would like to link that one to my new account I just started today.
Can I put in a name to access my old account? If not, what can I do to link my new one with the old one? I have new email now. Any help?
Solved! Go to Solution.
@gregoc is right. Without the email address its impossible to get access to the account.
Have you tried searching your email accounts for emails from *@dropbox.com to see if that gives any clues?
Also, its worth pointing out that dormant accounts are deleted after 12 months of no use.
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Hi @sonhouse,
If You are lucky, then may be there is some device (computer or mobile) still connected to Your old account (look around You). Take a look at 'setting' in such a device. There is noted the email used.
Good luck!
@gregoc is right. Without the email address its impossible to get access to the account.
Have you tried searching your email accounts for emails from *@dropbox.com to see if that gives any clues?
Also, its worth pointing out that dormant accounts are deleted after 12 months of no use.
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
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