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saving photo's to photoroll (IOS) in combination of Instagram

saving photo's to photoroll (IOS) in combination of Instagram

danielnetherlan
New member | Level 2

i have this strange error, normally i save photos from Dropbox to IOS 13 Photoroll, so i can use instagram and upload them

after using it a while, dropbox doesnt save the photos to ios all of a sudden (the photos are gray blocks).

now i re-installed instagram a few times(not dropbox) , to let it work again, but it keeps coming back

not sure if its insta or dropbox

1 Reply 1

Re: saving photo's to photoroll (IOS) in combination of Instagram

Walter
Dropboxer

Hello @danielnetherlan - welcome to the Community!

As I'm not sure what could be causing this, could you forward me a screenshot of how this looks like on your end so I can have a better view of the matter at hand?

In addition, could you let me know the exact steps you take to export the mentioned files to your Instagram app?

Thanks in advance and happy Monday Daniel!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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