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setup error on fossapup64 (puppy linux)

setup error on fossapup64 (puppy linux)

dustmitegerl
Explorer | Level 4

Hi,

I downloaded and installed Dropbox on fossapup64 v9.5, I was told there was a problem with syncing and then when I tried to run it again it told me there was an error, probably permissions-related, and said to provide this to support: "/tmp/dropbox_errordqxr_rkz.txt"

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 128.4.2870
bn.constants.WINDOWS_SHELL_EXT_VERSION: 48
bn.is_frozen: True
machine_id: 890dc67d-b08a-148c-ff8c-cd86611ccdd8
pid: 11877
ppid: 1
ppid exe: '/bin/busybox'
uid: 0
user_info: pwd.struct_passwd(pw_name='root', pw_passwd='x', pw_uid=0, pw_gid=0, pw_gecos='root', pw_dir='/root', pw_shell='/bin/sh')
effective_user_info: pwd.struct_passwd(pw_name='root', pw_passwd='x', pw_uid=0, pw_gid=0, pw_gecos='root', pw_dir='/root', pw_shell='/bin/sh')
euid: 0
gid: 0
egid: 0
group_info: grp.struct_group(gr_name='root', gr_passwd='x', gr_gid=0, gr_mem=[])
effective_group_info: grp.struct_group(gr_name='root', gr_passwd='x', gr_gid=0, gr_mem=[])
LD_LIBRARY_PATH: '/lib:/usr/lib:/root/my-applications/lib:/usr/local/lib'
cwd: '/root'
     real_path='/root'
           	mode=0o40755	uid=0	gid=0
     parent	mode=0o40755	uid=0	gid=0
HOME: '/root'
appdata: '/root/.dropbox/instance1'
         real_path='/root/.dropbox/instance1'
               	mode=0o40700	uid=0	gid=0
         parent	mode=0o40700	uid=0	gid=0
dropbox_path: '/root/Dropbox'
              real_path='/root/Dropbox'
                    	mode=0o40700	uid=0	gid=0
              parent	mode=0o40755	uid=0	gid=0
sys_executable: '/root/.dropbox-dist/dropbox-lnx.x86_64-128.4.2870/dropbox'
                real_path='/root/.dropbox-dist/dropbox-lnx.x86_64-128.4.2870/dropbox'
                      	mode=0o100755	uid=1000	gid=1000
                parent	mode=0o40755	uid=1000	gid=1000
trace.__file__: '/root/.dropbox-dist/dropbox-lnx.x86_64-128.4.2870/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/root/.dropbox-dist/dropbox-lnx.x86_64-128.4.2870/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                      	not found
                parent	not found
tempdir: '/tmp'
         real_path='/initrd/mnt/tmpfs/tmp'
               	mode=0o41777	uid=0	gid=0
         parent	mode=0o40755	uid=0	gid=0
Traceback (most recent call last):
  File "dropbox/client/main.pyc", line 815, in wrapper
  File "dropbox/client/main.pyc", line 6580, in finish_dropbox_boot
  File "dropbox/client/message_queue.pyc", line 307, in _wrapped
  File "dropbox/client/main.pyc", line 6075, in _init_components_for_account
  File "dropbox/client/main.pyc", line 6001, in create_sync_engine
  File "dropbox/sync_engine_boundary/factory.pyc", line 225, in make_sync_engine
  File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 278, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 220, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 150, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 223, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 591, in _init_new_engine_locked
  File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 182, in __init__
  File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing platform |>> Checking if filesystem is supported |>> Filesystem \"Unknown(1635083891)\" not supported! See dropbox.com/help/3 "

 

 

I see it says that the filesystem isn't supported -- the Dropbox, .dropbox and .dropbox-dist folders are all in my root (home) folder, which is only in the head filesystem.


Any idea what's wrong? Is it really just not compatible?

1 Accepted Solution

Accepted Solutions

Re: setup error on fossapup64 (puppy linux)

Jay
Dropboxer
Most likely, a headless installation wouldn't work if the filesystem isn't one of the supported ones, and you'd receive the same error message.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: setup error on fossapup64 (puppy linux)

Jay
Dropboxer
Hi @dustmitegerl, thanks for joining the Community!

What is the file system used on your machine and where the Dropbox folder is located?

Is it one of the supported filesystems on this page?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: setup error on fossapup64 (puppy linux)

dustmitegerl
Explorer | Level 4
there's the problem, i use JWM desktop environment and filesystem.

do you know whether i should try2run it headless?

Re: setup error on fossapup64 (puppy linux)

Jay
Dropboxer
Most likely, a headless installation wouldn't work if the filesystem isn't one of the supported ones, and you'd receive the same error message.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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