cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

smart sync on MacBook Pro

smart sync on MacBook Pro

Chris123
New member | Level 2

Hi

I have just bought a Macbook pro

installed Dropbox and want to enable Smart sync

in order to do this i get a pop up saying to enable allow Dropbox in the accessibility tab of preferences

I have unlocked the security and done this, Dropbox icon appears with a tick next to it

but when I leave that window the prompt comes up again. and if I try to continue the message asks whetehr i want to go ahead withough smart sync, warning me that dropxox will then take up space on my hard drive

can you help?

1 Reply 1

Re: smart sync on MacBook Pro

Daphne
Dropboxer

Hi there @Chris123, let's have a look into this!

Just to confirm, can you please take a look at the steps outlined here for enabling Accessibility permissions and see if there was anything missed in the process?

Otherwise, can you just let me know which version of the desktop app you have installed and send along a screenshot of the error message that you see there?

Let me know what you find and we'll go from there - thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?