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the new Dropbox is so slow and crashes my computer

the new Dropbox is so slow and crashes my computer

Terry T
New member | Level 2

the new Dropbox format is very slow loading and frequently crashes my complete computer.

i have Windows 10.

i dont want to stop using Dropbox but i cant carry on.

1 Reply 1

Re: the new Dropbox is so slow and crashes my computer

Walter
Dropboxer

Hi @Terry T; welcome to our Community!

I'm sorry to hear about the crashes you're experiencing and I'd really like to help as much as possible.

To do so, could you tell me if the app crashes immediately upon start-up or after a certain point? 

Have you tried re-installing our app at all to see if it improves matters?

Let me know how you get on! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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