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two computer one plus account but never finish syncing

New member | Level 2
New member | Level 2

i recently add the same plus account on my second computer, since  then,  and then i added one test folder on the new computer and start syncing and never finish and both computer never finish sycning

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Re: two computer one plus account but never finish syncing

Dropboxer
Dropboxer

Hi @tksadvise, sorry to hear about this.

To look into this more, I'd like a little bit more info. You said both computers were still syncing, was the original computer still syncing before you connected the new one?

Does the test folder appear on the Dropbox site now? How many files are on your Dropbox account, as more than 300,000 files syncing could cause performance issues like these?

Thanks in advance!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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