Dropbox installs & integrations
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Keep getting "unkown error please contact customer support" when I try to upload from Galaxy S8 Android 7 Nougat.
I have tried re-installing, turning off auto updates, updating Android and then re-installing again.
Have you contacted Support as instructed yet? If not, you need to open a ticket.
Open your ticket here: https://bit.ly/cm-support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
no I haven't
In future where is this support ticket button? Can't seem to find it anywhere
I've just tried to submit a report and it says SURPRISE: "Unexpected error occured: error"
What a joke.
found the issue; you can't submit a ticket if the subject line starts with double quotes. FAIL.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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