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uploading to dropbox from a Xiaomi Redmi 4A

uploading to dropbox from a Xiaomi Redmi 4A

Kev B.1
Explorer | Level 3

I've been trying to get it to auto upload or sync with my account, but unlike my earlier Samsungs, I can't find how to do it.

 

I have a full account, and the app is on my phone and PC.

 

Kev

1 Accepted Solution

Accepted Solutions

Re: uploading to dropbox from a Xiaomi Redmi 4A

Jane
Dropboxer

Hey @Kev B.1, thanks for your detailed reply & the screenshots... 

 

Hmmm... :thinking: Sounds odd! Would you mind uninstalling the application & re-installing once & see if this helps you enable the feature correctly? 

 
If you're still unable to turn Camera Uploads on, please keep me updated here, since we'll need to investigate further!
Thanks!  

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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View solution in original post

16 Replies 16

Re: uploading to dropbox from a Xiaomi Redmi 4A

Mark
Super User II
To get auto upload to work you'll need to make sure you have a Dropbox app installed on your phone. Have you installed one yet for an app store?

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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Re: uploading to dropbox from a Xiaomi Redmi 4A

Kev B.1
Explorer | Level 3

Yes as I already said I have the app installed.

Re: uploading to dropbox from a Xiaomi Redmi 4A

Mark
Super User II
You said you had an app, you didnt say it was Dropbox's own. Samsung are very well known for adding their own versions of the apps which are often bug ridden. Its possible other manufacturers do the same.

So, now if its not working we need some info as to WHY it isnt working - whats happening? How you trying to do it etc.

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: uploading to dropbox from a Xiaomi Redmi 4A

Kev B.1
Explorer | Level 3

I said I had THE app, why would I come on here for help about another app?

 

I can make pictures upload if I do share, but otherwise nothing, whereas on my Samsung,  it just does it so I was wondering if I was missing something somewhere.

 

I probably need someone with the same phone for this as it's not a generic question.

Re: uploading to dropbox from a Xiaomi Redmi 4A

Jane
Dropboxer

Hey @Kev B.1

 

Thanks for posting your query on the Dropbox Community & welcome aboard! 

 

Have you followed these steps to enable the Camera Uploads feature on your new phone? You'll just have to look under "android" on this resource. 

 

Of course, I'm always here in case you need additional help, so keep me updated in your reply! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: uploading to dropbox from a Xiaomi Redmi 4A

Kev B.1
Explorer | Level 3

Hi Jane, yes I've done as you suggest, the phone app seems to be set up correctly, I've been using dropbox for about 3-4 years so quite familiar with the basics, I can manually send to dropbox a single picture, and it will drag any others from the same day with it, but it's not doing it automatically as it should.

 

I'm at a loss with this phone, no English manual I'm afraid, they did send a PDF, but it's not for this phone so make no sense.

 

I'm having trouble with a few apps not working as they have previously, 

 

This is the phone

https://www.geekbuying.com/item/Official-Global-Rom-XIAOMI-Redmi-4A--2-GB16GB-Smartphone---Gold-3768...

 

It seems to be quite good in all other respects.

 

Cheers Kev.

Re: uploading to dropbox from a Xiaomi Redmi 4A

Kev B.1
Explorer | Level 3
Another problem I'm having is I keep getting this message from Dropbox

" Hi Kev,

A new web browser just signed in to your Dropbox account. To help keep your account secure, let us know if this is you.

Is this you?
Where: Near Basildon, England, United Kingdom
When: Sep 20, 2017 at 9:41 am (GMT+00:00)
What: Chrome on Windows 10


I'm not in Basildon, but Leeds.

Re: uploading to dropbox from a Xiaomi Redmi 4A

weilhuiz
Dropboxer
Hi Kev,

Can you tell us how does your setting look like? Does it say "Turn on camera uploads" or "Turn off camera uploads" under the "Camera uploads" section?

Thanks

Re: uploading to dropbox from a Xiaomi Redmi 4A

Kev B.1
Explorer | Level 3

It says turn off, if I tap it it then says turn on, I've set it back to turn off now.

 

Kev

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    Kev B.1 Explorer | Level 3
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