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waiting to be linked to a dropbox account

Explorer | Level 3

I install dropbox to my computer but a message "waiting to be linked to a dropbox account" appear.  I can't sign in to my account and no synchronization at all.

3 Replies 3
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Re: waiting to be linked to a dropbox account

Super User
Super User

Hello jmaengi

Thanks for reaching out to us.  Have you rebooted yet?  if you haven't try that and it appears its stuck at something.   Please reply back and tell us how it went.


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

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Re: waiting to be linked to a dropbox account

New member | Level 2
New member | Level 2

same message for 3 plus weeks now , is there another product ? i ready to move to something else after 7 plus years of having this and customer suport has not been able to "solve" this issue 

 

Re: waiting to be linked to a dropbox account

Dropboxer
Dropboxer
Sorry to hear that, @jwxray
 
In order to have a more in-depth look into this, I’d recommend moving this discussion to email, due to account-specific info that’ll be needed. 
 
As such, I’ve located your ongoing communication with the member of my team and have passed your comments along to them. When they have more info on the matter, they’ll get back to you as soon as possible. Rest assured, they’ll do their best to assist you. 
 
Thanks in advance for your cooperation!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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