cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

why is there a Dropbox directory and another Dropbox directory under Users

why is there a Dropbox directory and another Dropbox directory under Users

Explorer | Level 3

Why do I have a Dropbox directory and another Dropbox directory under the Users?

They look to be the same.   Both have a creation date of Oct 30, 2016 an are the same size, about 5.0gb.

I am concerned because I want to free up some space on a small SSD C-drive

Its the same on 2 desktops and a laptop.

Can I change the location to a D-drive and get rid on the other one.  

Not sure How I got here

 

David

 

 

1 Accepted Solution

Accepted Solutions

Re: why is there a Dropbox directory and another Dropbox directory under Users

Dropboxer

Hey there David - how are you today?

I guess you're looking at the same folder (maybe one instance is through your computer's quick access menus?) - but could you send a screenshot just to be sure?

If that's not the case, I'd suggest that you first determine which one is the syncing one (you can tell by the icons on the files/folders from within the folder itself) and then act according to your needs (move or copy to another place or delete if you need to).

If you'd like to move your Dropbox folder to an external drive use the steps outlined in the Help Center article below: 

https:confused face:/www.dropbox.com/help/desktop-web/move-dropbox-folder

Additionally, you should ensure that the file system of the external drive meets the file system requirements. Those can be found in the following Help Center article:

https:confused face:/www.dropbox.com/help/desktop-web/system-requirements 

Alternatively, you can use our selective sync option which is a great way to save disk space by unsyncing folders. You can learn more about it on the following page:

https:confused face:/www.dropbox.com/help/syncing-uploads/selective-sync-overview

I hope this helps and please keep me posted on your findings @dcurrier !


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1

Re: why is there a Dropbox directory and another Dropbox directory under Users

Dropboxer

Hey there David - how are you today?

I guess you're looking at the same folder (maybe one instance is through your computer's quick access menus?) - but could you send a screenshot just to be sure?

If that's not the case, I'd suggest that you first determine which one is the syncing one (you can tell by the icons on the files/folders from within the folder itself) and then act according to your needs (move or copy to another place or delete if you need to).

If you'd like to move your Dropbox folder to an external drive use the steps outlined in the Help Center article below: 

https:confused face:/www.dropbox.com/help/desktop-web/move-dropbox-folder

Additionally, you should ensure that the file system of the external drive meets the file system requirements. Those can be found in the following Help Center article:

https:confused face:/www.dropbox.com/help/desktop-web/system-requirements 

Alternatively, you can use our selective sync option which is a great way to save disk space by unsyncing folders. You can learn more about it on the following page:

https:confused face:/www.dropbox.com/help/syncing-uploads/selective-sync-overview

I hope this helps and please keep me posted on your findings @dcurrier !


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?