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windows 10 tray icon right click problems

windows 10 tray icon right click problems

jgren
Helpful | Level 5

When I right click on the Dropbox icon, I can see the popup window but clicking on the folder icon ("open dropbox folder") does NOT display the dropbox files in explorer.  Most of the popup just shows the "dropbox animation" forever.  

The workaround is to use the web based dropbox.  But Dropbox for Windows 10 is relatively non functional.

 

1 Accepted Solution

Accepted Solutions

Re: windows 10 tray icon right click problems

jgren
Helpful | Level 5

It's working today. Please consider this issue closed.

View solution in original post

4 Replies 4

Re: windows 10 tray icon right click problems

Lusil
Dropboxer

Hello @jgren, I'd be more than happy to look into this with you!

Could you just clarify for me if you see the desktop app pop up when you click on the folder icon or if the menu just loads?

Any screenshot (without personal info) you could send to me would be helpful. 

Keep me posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: windows 10 tray icon right click problems

jgren
Helpful | Level 5

 

Hi Lusil,

 

no. The Dropbox app never starts.

Here is what the right click popup looks like:

https://www.dropbox.com/s/vnmacti2vd2185q/dropbox1.png?dl=0

Re: windows 10 tray icon right click problems

jgren
Helpful | Level 5

It's working today. Please consider this issue closed.

Re: windows 10 tray icon right click problems

Lusil
Dropboxer

Glad to hear that, @jgren!

If the behavior occurs again or you have any other questions, just give us a shout. :grin:

Have a lovely day ahead!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Lusil Dropboxer
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    jgren Helpful | Level 5
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