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4K Scaling Problems...

4K Scaling Problems...

Explorer | Level 3

HI,

 

I use a 4K Screen. XYPlorer on Win10 looks only good when I start it with dpi scale override activated and in the dropdwon menu "system(enhanced)". (Otherwise XYPlorer is blurry or everything too big). But when I open a Office Document (Word, Excel, PowerPoint), Office starts super small, the whole window is only a quarter of the screen, but weirdly the mouse is still scaled on the whole screen. :?

So somethings wrong... (this only happens when opening Office). Opening Office from windows explorer is fine. Also when Office is already open it scales ok then, when opening a document from XYPlorer.

 

Please help.

 

I did not find the right solution from the internet.

 

Thanks

1 Accepted Solution

Accepted Solutions

Re: 4K Scaling Problems...

Dropboxer
Hey kevinmanuel, let’s check the case together! 
 
I have made sure to get back in touch with you on your second thread here, asking some more questions on what’s happening in this particular case & I’d like to re-phrase my questions on this thread, too. Would you mind sharing some more details on how this issue currently affects you in regards to your Dropbox account? 
 
Thanks & I’ll be awaiting your next post! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

3 Replies 3

Re: 4K Scaling Problems...

Dropboxer
Hey kevinmanuel, let’s check the case together! 
 
I have made sure to get back in touch with you on your second thread here, asking some more questions on what’s happening in this particular case & I’d like to re-phrase my questions on this thread, too. Would you mind sharing some more details on how this issue currently affects you in regards to your Dropbox account? 
 
Thanks & I’ll be awaiting your next post! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Re: 4K Scaling Problems...

Super User II

@Jane this is likely just a spammer. Both threads have the same structure, have nothing to do with Dropbox and include links to other sites (which I've removed).

Re: 4K Scaling Problems...

Dropboxer

You're (in all likelihood) right @Rich!  

I'm under the same impression to be honest (older posts, that have been unanswered for almost 3 days); I merely replied back in order to check whether someone has *Unspammed* them on purpose or the Spam filter accidentally let them pass in the general queue.  

My suggestion: let's wait & see... Anyhow, I could move them back in the Spam section myself... 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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