cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

A shared account is not connected to my personal account

A shared account is not connected to my personal account

New member | Level 2

I want to remove a shared account from my personal account. Somehow I made the shared account my own account and I cannot delink.

1 Reply 1

Re: A shared account is not connected to my personal account

Dropboxer

Hi @kmv, thanks for joining the Community!

 

It sounds like you've joined a team of some sorts. Depending on the type of team, you might be able to leave the team from this page.

 

Otherwise, you'll have to contact the team admin for assistance to convert your account back to a personal plan away from the team.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?