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Accidental purchase of yearly subscription after trial period ended

New member | Level 2
New member | Level 2

Hi there. Hoping you can help me as I am not currently using DropBox Business and have been charged for a years subscription after my trial period ended. I have only just noticed the charge on my credit card account from August.   I would happily reconsider in the future but not quite ready now and hoping someone can help with refund.

 

 

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Re: Accidental purchase of yearly subscription after trial period ended

Dropboxer
Dropboxer

Hi there, for any refunds for a Dropbox Business team, you can check out our article here for information on how to proceed.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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1 Reply 1
Highlighted

Re: Accidental purchase of yearly subscription after trial period ended

Dropboxer
Dropboxer

Hi there, for any refunds for a Dropbox Business team, you can check out our article here for information on how to proceed.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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