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Accidentally included private account in business team

Accidentally included private account in business team

New member | Level 2

I accidentally included my colleague private Evernote account into Business team member. I tried deleting the private account from business team, Evernote either suspend or delete the account rendering my colleague's private account useless.

 

Is there any way to undo this and allow my colleague to take back the private account for personal use. 

 

Thanks for help

1 Accepted Solution

Accepted Solutions

Re: Accidentally included private account in business team

Super User II

I don't know how Evernote plays into this, but if you're referring to Personal and Business Dropbox accounts, then you'll need to contact Dropbox Support and ask them to restore his account back to its previous state. As a Dropbox for Business customer you have access to phone support. The phone number and required PIN can be found in your Admin console under Help. Or you can open a ticket.

 

Open your ticket here: https://bit.ly/cm-support
Track your ticket here: https://dropbox.zendesk.com

Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).

View solution in original post

1 Reply 1

Re: Accidentally included private account in business team

Super User II

I don't know how Evernote plays into this, but if you're referring to Personal and Business Dropbox accounts, then you'll need to contact Dropbox Support and ask them to restore his account back to its previous state. As a Dropbox for Business customer you have access to phone support. The phone number and required PIN can be found in your Admin console under Help. Or you can open a ticket.

 

Open your ticket here: https://bit.ly/cm-support
Track your ticket here: https://dropbox.zendesk.com

Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).

View solution in original post

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