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After changed email address but admin user still can sign in

After changed email address but admin user still can sign in

New member | Level 1

My Dropbox is register by my company email address but i was changed it to my personal email address, after i changed but my office admin still can sign in to my account  to changed my membership from full to limited and this means i have less Dropbox space. It is no privacy at all, what can i do now?

 

 

11 Replies 11

Re: After changed email address but admin user still can sign in

Super User alumni

It sounds like they cancelled your subscription, which they can do without having access to your account if they were the ones paying the bill.

Re: After changed email address but admin user still can sign in

New member | Level 1

But admin can view all my folder or not? What can i do?

Re: After changed email address but admin user still can sign in

Super User alumni

That entirely depends - unless they have your email *and* password then they cant log into your account.

However, if you have Dropbox installed on a computer at work, then anyone who has access to that computer can access your files and your account without knowing your password.

Re: After changed email address but admin user still can sign in

Super User II

If you had a Business account then yes, they can see everything. 

And if you are using Dropbox on a work machine you have 0 privacy. The employer can pretty much do anything they want. 


 


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Re: After changed email address but admin user still can sign in

New member | Level 1

Actually no one can access my computer & Im from my Business term (company email) changed to my personal account & personal email. How come still cant solve this problem? 

Re: After changed email address but admin user still can sign in

Super User II

If you are on a work computer they can access it - whether they admit to that or not. And they can monitor what you are doing. 

See what devices are doing so at www.dropbox.com/account


 


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Re: After changed email address but admin user still can sign in

New member | Level 1

What can i do to solve this problems?

 

Re: After changed email address but admin user still can sign in

Super User II

Speak to your old employers to ask them to correct the issue. 

Remove the Dropbox from your work machines. 

Unlink your accounts from the web browsers at work

Reupgrade at www.dropbox.com/plans


 


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Re: After changed email address but admin user still can sign in

Super User II

Just as a side note, if they did downgrade you then it doesn't happen instantly - it will only happen once the paid time has expired. So, it is possible that it happened before you think it did. OR its possible your card was just rejected. 


 


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