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Are there other Dropbox domains that need to be whitelisted?

New member | Level 2
New member | Level 2

This requires attention from Dropbox Support rather than the general public

 

I was looking through some of the documentation for Dropbox on the Help Center, specifically the list of domains that the services operate from, to ensure that they are whitelisted on our firewalls.

 

The article is https://www.dropbox.com/help/security/official-domains

 

I am concerned this documentation is out of date. An example is:

While loading a preview of files, clients are seen to be connecting to https://bolt.dropbox.com/

 

Please could someone at Dropbox let me know if this was intentionally not disclosed, else update the documentation?

 

Best regards,
Josh Purcell

Infrastructure Manager @ Collowin.XYZ 

Systems Engineer @ University of Cambridge

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Dropbox Domains

Super User II
Super User II
Your best bet Josh is to log it as a ticket so that the right people get it - Dropbox support wont see it here.

www.dropbox.com/support will be how to log it and http://dropbox.zendesk.com will let you track

 


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View solution in original post

3 Replies 3
Highlighted

Re: Dropbox Domains

Super User II
Super User II
Your best bet Josh is to log it as a ticket so that the right people get it - Dropbox support wont see it here.

www.dropbox.com/support will be how to log it and http://dropbox.zendesk.com will let you track

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Highlighted

Re: Dropbox Domains

New member | Level 2
New member | Level 2

Cheers Mark, will do


@Mark Your best bet Josh is to log it as a ticket so that the right people get it - Dropbox support wont see it here

 

Highlighted

Re: Dropbox Domains

Dropboxer
Dropboxer

Hey there Josh ( @JoshP) - thank you for flagging this.

I am consulting with the team on this and will get back to you ASAP. In the meantime, you can also log a ticket with our support team and ask them about this directly.

Thanks in advance for your patience and happy Monday!

[This thread is now closed by moderators due to inactivity. If you have a similar question, feel free to start a new discussion in the "Ask a question" section here.]



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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