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Assigning taks in app IoS not working

Assigning taks in app IoS not working

Explorer | Level 3
If I press the @ button via the app on my iohine it is not working.
I do not get the names of my coworkers- it does work on pc
1 Accepted Solution

Accepted Solutions

Re: Assigning taks in app IoS not working

Dropboxer
Hey Katc, thanks for reaching out to us on our Forum! 
 
As an initial troubleshooting step, we advise ensuring that you're running the most updated version of the Paper app on your phone (note: currently it's version 4.1.2) & you've installed all your OS updates. 
 
Following, in order to further advise how to best resolve the Paper-specific issue, I’d suggest continuing this discussion via email & for that reason I’ve made sure to create a Support Request on our system on your behalf. Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you.
 
Thanks again for posting us & I’m looking forward to hearing from you via email! 

 


Jane
Community Moderator @ Dropbox
https:confused face:/dropbox.com/support

 

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View solution in original post

3 Replies 3

Re: Assigning taks in app IoS not working

Dropboxer
Hey Katc, thanks for reaching out to us on our Forum! 
 
As an initial troubleshooting step, we advise ensuring that you're running the most updated version of the Paper app on your phone (note: currently it's version 4.1.2) & you've installed all your OS updates. 
 
Following, in order to further advise how to best resolve the Paper-specific issue, I’d suggest continuing this discussion via email & for that reason I’ve made sure to create a Support Request on our system on your behalf. Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you.
 
Thanks again for posting us & I’m looking forward to hearing from you via email! 

 


Jane
Community Moderator @ Dropbox
https:confused face:/dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Re: Assigning taks in app IoS not working

New member | Level 2
I thought this was a community where we all can benefit from the answers given so you minimize the time explaining.

Re: Assigning taks in app IoS not working

Dropboxer

Hello @Jose C.36

Thanks for joining community and posting to this discussion. 

We wish we could provide public generic solutions that would be helpful for all. However, some issues require device specific investigation for the next steps to be provided. 

I hope this explains Jane's answer to this post. 

Are you facing the same issue? 

Thanks!


Fiona
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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