Camera upload and team folder issues

[Catherine B.3]

I saw the Dropbox ad for team folders and decided to add a team folder for my family to access. It somehow changed my account name to that folder and no longer will do Camera Uploads from my iPhone as it previously did. I tried to reconnect to a Personal Dropbox as the directions state but when I put in my info it tells me I can't connect to the same account.

[Sultan O.]

Exactly same issue,  please update with a fix. It's an easy one to do. I bet we are not the only ones... 

[Alexandru N.]

Same here. I thought creating a team folder for family would be a good thing but now I don't have a way of uploading my photos unless I create a new account ?!? That seems rubbish

iCloud is way better then Dropbox on this part which is a shame. I like Dropbox more then iCloud on everything else. 

[Kora]

Hi there!

Since April 9, 2014 camera uploads is only supported on personal Dropbox accounts, that is why you cannot use the feature when subscribing to a Bussiness account.

The reason Camera Upload is disabled on a Bussiness account is because we want to avoid mixing personal and work files. The only way to add photos and videos to a Dropbox Business account, is by selecting individual files and uploading them manually. 

The only way you can still continue using Camera Uploads is by connecting your computer to your personal Dropbox account, or upgrading your personal account to Dropbox Pro.

Also, Camera Uploads will only upload photos that are located in the Camera or Screenshots folders of your device's photo or gallery app. If your photos are not in this app then they will not be uploaded to Dropbox.

Hope the above helps

Kora