Can I invite a member to my team using an alias email address?

[andreas_Unicom]

Hi Support.

I have a client, that has a Dropbox Business called fictional.dk They have an employee with an email called xx@fictionalnew.com. Same company and owner, and same Office portal. If i make an email alias, xx@fictional.dk can i use this, to log on??

Kindly Regards

Andreas

[Jane]

Hey andreas_Unicom, thanks for checking in with us on our Community! 

So as to make sure I’m sending you the most appropriate info, can you please clarify whether you’d like to invite the user in question to your team or whether you’d like to use up a license of their account (with an alias email address perhaps?), so as to work on their team? 

Any detail would be extremely helpful, in order to ensure that I’m following-up with you correctly. 

Thanks in advance for your cooperation & until we talk again, have a lovely rest of your day! 

[andreas_Unicom]

I would like to make a user, that use up a license.

My client has a Dropbox Business called Workstep.dk. The company has an employee with a xx@mintandfreckles.com email that needs full access to the Workstep Dropbox. We cant invite the xx@mintandfreckles.com, because its not the same Domain (Workstep). We hold both emails, in our office portal, so we can make an Alias (xx@workstep.dk) on the xx@mintandfreckles.com, but my quistion is now, can we do that?

Kindly Regards

Andreas

[Jane · Accepted solution]

Thanks for getting back in touch with me here with these additional details  Andreas & please accept my apologies for the slight delay in replying.

Please note that you should be able to invite the user in question using the alias email without any issues, so long as they’re not already a member of a different team. 

Hopefully this addresses your account-specific question, though please let me know if you have any more questions & I’ll follow-up with you as closely as possible. Until we talk again, take care & enjoy the rest of your day!