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Can I transfer the ownership of our firm's account to me as the original owner has left the company?

Christina7
Explorer | Level 3

The man who is stated as owner of our firms dropbox, who started and invited all the other fourteen people has left the company, how do I transfer this ownership tom me?

3 Replies 3

Re: ownership

Dropboxer
Dropboxer

Do you have access to their account (email and password they used for that account) @Christina7 or maybe Admin rights on your own account as well?

If I understood correctly and you're indeed a member of Dropbox for Business Team, you should have the Team's Admin transfer their Admin rights to you (or someone else from within the team for that matter). 

If you'd like to make another member of your team an admin, please follow these steps:

1) Log in to https://www.dropbox.com/team/admin with the Team Admin's account. 
2) Click the gear to the right of the member you'd like to add as an admin and select "Add admin permissions" from the menu. 

I hope this helps to some extent and please let me know what you find. 

 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: ownership

Christina7
Explorer | Level 3

Thank you Walter, I can get access to the account, that is  get hold of the email and password, but we´re not using dropbox for business team , we´re using the regular dropbox. Can you tell me how to transfer the ownership/admin permissions?

Re: ownership

Dropboxer
Dropboxer

If that is the case, why don't you just change the email address from the 'General' tab on that account @Christina7

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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