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Can't Access Team Folder after Invitation

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Can't Access Team Folder after Invitation

Cawily
New member | Level 2
‎03-23-2017 01:46 PM

I was invited to join a team but can't access the folder.

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Re: Can't Access Team Folder after Invitation

Jane
Dropboxer
‎03-23-2017 03:07 PM

Hey Cawily, 

 

Happy to help!

 

Could you please confirm that you have joined the team as a new user?Screenshot 2017-03-24 at 12.05.48 AM.png

 

If you have not accepted an invite as the one shown above, you could rech back out to your admin, in order to re-send it. 

 

Hope this helps!

 

Kind regards, 

JaneA

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)

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1 Reply 1

Re: Can't Access Team Folder after Invitation

Jane
Dropboxer
‎03-23-2017 03:07 PM

Hey Cawily, 

 

Happy to help!

 

Could you please confirm that you have joined the team as a new user?Screenshot 2017-03-24 at 12.05.48 AM.png

 

If you have not accepted an invite as the one shown above, you could rech back out to your admin, in order to re-send it. 

 

Hope this helps!

 

Kind regards, 

JaneA

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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