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Can't Leave Team

Can't Leave Team

New member | Level 2

Hi,

 

I misclicked on an old team invite to a dead business team / group that I was never an admin of, and now it's completely junked my email's account.

 

How can I either delete this account and reuse the email or leave the team without being an admin? Really need to be able to use dropbox, and since this dead team / dead admin's account no longer pays, I literally can't upload anything to even my own files. I'm essentially screwed at the moment, and am literally just trying to use dropbox as a personal account. Please fix my account team, thanks in advance!

1 Reply 1

Re: Can't Leave Team

Dropboxer

Hi @XanderClements, thanks for posting on the Community!

 

I'm sorry to hear about this situation. If you're not able to upload file to the account, it's possible that the team is in a locked state.

 

Could you try the steps in the above article to disband the team to convert that account back to a personal account?

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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