cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't access new business account from PC

Can't access new business account from PC

New member | Level 2

Hi, 

I'm working for two employees, both working with  Dropbox. I need to be able to access both directly from my laptop to thw left in the finder. But right now I'm only able to access one - the first one, I was given access to. 

It's two business accounts with two different e-mails. Right now I'm only able to connect my personal acoount to one of them, but not the two business accounts to oneanother. 

How to proceed here? 

 

Thank you

1 Accepted Solution

Accepted Solutions

Re: Can't access new business account from PC

Dropboxer

Hi @Amandasp, thanks for joining the Community!

Currently it isn’t possible to connect two Dropbox Business accounts to each other. Only one personal account can link to one Business account (and vice versa) using these steps.

I hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

3 Replies 3

Re: Can't access new business account from PC

Dropboxer

Hi @Amandasp, thanks for joining the Community!

Currently it isn’t possible to connect two Dropbox Business accounts to each other. Only one personal account can link to one Business account (and vice versa) using these steps.

I hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Can't access new business account from PC

New member | Level 2

Hey Jay 

Thank you. Yes, it clarified things.

Though it's rather unconveinient, that it isn't possible to access multiple Dropbox Business acoounts. Especially if you're working as a freelancer or with clients... Because so many are using DB, and it's only possible to access ONE business account  

Regards Amanda

Re: Can't access new business account from PC

Dropboxer

I appreciate the feedback, and it has been noted in our system!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?