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Change Billing without Admin

Change Billing without Admin

New member | Level 2

My business account administrator is no longer with the firm and I need to change the email address and billing information associated with my account.  How can I do that without an adminstrator logging in? 

1 Accepted Solution

Accepted Solutions

Re: Change Billing without Admin

Dropboxer
Hi there, this simply isn’t possible, since the team admin technically owns the Dropbox Business team. 
 
Is there any other team admin on the account? You can check this from here.
 
If so, you can contact them to make the changes you need. If you need to get your account removed from the Dropbox Business team and converted back to a personal account, you can let them know about these steps.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

1 Reply 1

Re: Change Billing without Admin

Dropboxer
Hi there, this simply isn’t possible, since the team admin technically owns the Dropbox Business team. 
 
Is there any other team admin on the account? You can check this from here.
 
If so, you can contact them to make the changes you need. If you need to get your account removed from the Dropbox Business team and converted back to a personal account, you can let them know about these steps.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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