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Change a team member's login details

Change a team member's login details

Jesse_G
New member | Level 2

Dear sir, madam,

It looks like someone is using the login of one of our team members: files are being deleted in his name, but he assures us he isn't the one deleting them. Can I change his login details (password) being a Team administrator? I can reset the password, but not change it...

Thank you for helping me out!

Jesse

1 Accepted Solution

Accepted Solutions

Re: Change a team member's login details

Zed
Dropboxer

Hello Jesse, 

As the Dropbox Business Admin, you can change the email of that member by clicking on that member's name , going into their account tab and click on (change) next to the email on the top to an email of your choice.

Then you can reset that team member's password from the admin console and the password reset email will be sent to the new email.

Additionally you can check the activity for your entire team account from the Activity Tab of your Admin Console.

Thanks!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
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View solution in original post

1 Reply 1

Re: Change a team member's login details

Zed
Dropboxer

Hello Jesse, 

As the Dropbox Business Admin, you can change the email of that member by clicking on that member's name , going into their account tab and click on (change) next to the email on the top to an email of your choice.

Then you can reset that team member's password from the admin console and the password reset email will be sent to the new email.

Additionally you can check the activity for your entire team account from the Activity Tab of your Admin Console.

Thanks!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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