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Changed plan paid more for less ?

Changed plan paid more for less ?

New member | Level 2

Hi Everyone, 

I don't unsterstand, how to is possible to paid more for less access of dropbox ?

Dropbox ask me to move to Standard or Advanced plan from Legacy Plan

Today with legacy plan, i have 14 peoples works with dropbox for $1900 with all functionnalities and 14 To of the space

Now, if i move to Advanced, i need to paid $2800 for more space, Dropbox increase of 50% of the initial price ?

If i move to Standard of the price $2100, i paid $200 for losing:

  • Disk space move 14 To to 10 To
  • Showcase
  • Viewer history
  • Tiered admin roles
  • Audit logs with file event tracking
  • Single sign-on (SSO) integrations
  • Invite enforcement
  • Phone support

How to that is possible ?  Some one can answer this crazy pricing ?

Good day

 

3 Replies 3

Re: Changed plan paid more for less ?

Dropboxer

Welcome to our forums @BriceDolphin  - nice question you got there. 

Kindly note that the pricing changes in some plans reflect the value we’re adding to Dropbox Business with the launch of today’s new features and products.

In our Advanced plan, we’ve added powerful new admin features like device approvals and sub-domain verification to give you even greater control over your data. The pricing changes enable us to continue to invest in building innovative solutions that will bring more value to your business.

If you select the Standard plan, your pricing should remain the same. If you select the Advanced plan, your pricing will increase.

Our new plans take effect a renewal date after you made your choice. Until then, your existing plan will remain the same, with no changes to your pricing or storage.

I hope this helps. If there is anything else I can assist you with, please do not hesitate to get back to me Brice. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Changed plan paid more for less ?

New member | Level 2

Hi Walter,

3 points, i am not agree with you 

  •  I don't paid the same price today i paid $1900 but Standard edition is $2100, dropbox increase of 10%
  • Space Disk is not the same, today i have 14 To with Legacy plan but Standard Plan i get 10 To
  • We lost functionnalities between Legacy Plan and Standard Edition

My company trust to Dropbox 5 year ago, it is because many company like me , trust you Dropbox get the compabilty to growing, now Dropbox force the companies to trust it to select 10% increase for the standard plan with less avantages or 50% increase with same functionnalties.  Honnestly, i am really disappointed of business point of view.

I have 1.3 millions file hosting in dropbox, i can't change in 4 days. I called the support multiples times, any sale people can take time to discuss.

Again to get good relation ship with your customer, it is the key business !

Let me know, if the sale departement want to talk with me ?

Good day

 

 

 

 

 

 

Re: Changed plan paid more for less ?

Dropboxer

Thanks for the swift response Brice. 

At this point, as this turns out to be a very account specific inquiry, I'd suggest that you logged a ticket with our team to get further assistance if needed through our Official Channels through https:confused face:/www.dropbox.com/support

Or else, you can contact Sales directly through the email form from the following page directly: https:confused face:/www.dropbox.com/business/contact

In the meantime, I appreciate you took the time to provide me with your feedback on this; I'll make sure to pass your comments on to product team for consideration. 

If there's anything else I can assist with from my end, please let me know.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here. ]


Walter
Community Moderator @ Dropbox
dropbox.com/support


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