I didn't see a good way to lodge a support ticket. Today quite a few of most of our employees recieved a phishing email which prompted the entry of dropbox/email credentials.
It looks as though the recipients of these credentials quickly changed dropbox account passwords. This in turn caused many users (once alerted of the fause email) to login with the wrong (old) credentials.
Dropbox looks to have quickly cottoned on to this scam and has reverted passwords along with prompting the user to change their password upon successful login.
Unfortunately as part of your automated (and very sensible) protection process it seems you are currently refusing single factor authentication attempts from our proxy server's IP address (even with the correct credentials). Two factor still works, as does logging in via another IP.
As this is likely to be an automated blacklist based on the number of failed login attempts (and therefore thinking we're attempting a brute force attack) could you let me know when this ban/blacklist will be lifted.
We are a media company of which many of our users take advantage of the features dropbox brings in their daily workflows, I'm a sysadmin at said media company and would be keen to see this resolved.
I won't post the IP here but the one used to send this question is from said IP address.
Should you wish to contact me via this account (or the email address associated) please feel free, this is a personal account,
I have been sending DB invitations to someone for a while, and they never arrive at destination. I starting to suspect that Dropbox has been blacklisted by the ISP (they are in the UK). how do i connect with someone who can test this and hopefully get Dropbox back on the white list?
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Which Dropbox integrations are you using while working from home?