Is there anybody that can help me? due to some private issues in combination with my final year in studies i totally forgot about the dropbox pro subscription! Now i am stuck with €435,60 for 3 licences ? while i only have 1 account and no other members. Paypal tried to pull the money off my bank account but failed. is there some way to get rid of the business account without paying? I could really not afford this kind of money to be lost. The subscription started 10-05-2018.
Ps. for the personal info or evidence of it please contact me in private.
It is in your admin panel, but, they wont be open now, you'll need to wait until Monday and even then they wont be able to process it over the phone - it will require escalation via them to a different team.
Thank you for your help! I'll just call them to explain the situation. I hope they can refund it or just make a decision to only let me pay for 1 subscription. The problem is I can't miss the money so I'm certain a collection agency will visit me . But anyway thank you so much! Have a great weekend!
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.
Work Smarter with Dropbox
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.