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Desktop app freeze when link a team account to computer

Explorer | Level 3

My desktop app (Windows) was freeze when I try to link a team account to my computer (personal account existed). After half hour, a window with non-stop progressing roll and label "Something went wrong" appear. Then I try to hit Link again, this happen again.

1 Accepted Solution

Accepted Solutions
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Re: Desktop app freeze when link a team account to computer

Super User II
Super User II
Hi
Which version of Dropbox are you using?

Can you try upgrading to the latest one from https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-33-4-23/m-p/238459#M4238 using the offline installer and see if that helps?

 


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4 Replies 4
Highlighted

Re: Desktop app freeze when link a team account to computer

Super User II
Super User II
Hi
Which version of Dropbox are you using?

Can you try upgrading to the latest one from https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-33-4-23/m-p/238459#M4238 using the offline installer and see if that helps?

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Highlighted

Re: Desktop app freeze when link a team account to computer

Explorer | Level 3
My app is "Up to date" so I think I'm using lastest version. Btw, I'll try your suggest after I close freezed app.
Highlighted

Re: Desktop app freeze when link a team account to computer

Explorer | Level 3

It still doesn't work. I trid to re-install but same thing happened.

Highlighted

Re: Desktop app freeze when link a team account to computer

Explorer | Level 3
It work but Idk why, lol.

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