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Desktop app freeze when link a team account to computer

Desktop app freeze when link a team account to computer

trungpos
Explorer | Level 3

My desktop app (Windows) was freeze when I try to link a team account to my computer (personal account existed). After half hour, a window with non-stop progressing roll and label "Something went wrong" appear. Then I try to hit Link again, this happen again.

1 Accepted Solution

Accepted Solutions

Re: Desktop app freeze when link a team account to computer

Mark
Super User II
Hi
Which version of Dropbox are you using?

Can you try upgrading to the latest one from https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-33-4-23/m-p/238459#M4238 using the offline installer and see if that helps?

 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

4 Replies 4

Re: Desktop app freeze when link a team account to computer

Mark
Super User II
Hi
Which version of Dropbox are you using?

Can you try upgrading to the latest one from https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-33-4-23/m-p/238459#M4238 using the offline installer and see if that helps?

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: Desktop app freeze when link a team account to computer

trungpos
Explorer | Level 3
My app is "Up to date" so I think I'm using lastest version. Btw, I'll try your suggest after I close freezed app.

Re: Desktop app freeze when link a team account to computer

trungpos
Explorer | Level 3

It still doesn't work. I trid to re-install but same thing happened.

Re: Desktop app freeze when link a team account to computer

trungpos
Explorer | Level 3
It work but Idk why, lol.
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