Hi guys,
I found my file. Here's how I figured it out:
The file I worked on was opened in a dropbox folder on my laptop.
The "save" icon in Word actually saved the changes to "One Drive" instead of the dropbox file.
So when I opened the file in dropbox, no edits were shown.
When I use the "open" function in Word to look for recent files, it shows the saved file in "One drive". From there I was able to retrieve the file I want with my edits made today.
Basically "One Dive" is stealing control over dropbox files (and from my friend's experience even files locally saved in other destinations)
I hope this info helps you and your tech department.
Best,
Lisa