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Discontinued account

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Discontinued account

New member | Level 2

My account [personal information removed per the Community's Guidelines] got deleted from Dropbox sur to inactivity. Is there a way to retrieve the files?? It had important stuff in there

3 Replies 3
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Re: Discontinued account

Super User II

No. Sorry, once an account is marked as inactive its not recoverable. 


 


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Re: Discontinued account

New member | Level 2
Is there any way to get the data back?? It had some some very important pictures in there and we don't even have a nackup
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Re: Discontinued account

Super User II

@Nappymonsters wrote:
Is there any way to get the data back?? It had some some very important pictures in there and we don't even have a nackup

Usually, when an account has been deleted, neither the account nor the data within it can be recovered. You can try contacting Dropbox Support directly, but they likely won't be able to assist you.

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