cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Do not cheat on a free trial

Do not cheat on a free trial

Explorer | Level 3

I wrote a personal, free trial, but with a lot of automatic payments
I was forced to use unnecessary services.
Why refunds in Europe do not apply in Asia
This is an unfair service agreement.
I want a refund.

2 Replies 2

Re: Do not cheat on a free trial

Dropboxer

Hi there,

 

Thanks for reaching out to us!

 

For your privacy, it would be great if you could write to us at www.dropbox.com/support . If you already have, could you provide us with the ticket number? 

 

Thanks in advance!

 

Vivian



Did you find my post helpful? If it answers your question, please mark 'Accept as Solution" below so other users can find it quickly!


Re: Do not cheat on a free trial

Super User II

Refunds apply in Europe because it is law in the EU. They obviously arent in Asia.

It also is not cheated. You are REPEATEDLY warned that at the end of the trial you are charged for the upgrade. If you havent read that then that isnt Dropbox's fault.

 

[This thread is now closed due to inactivity. If you have a similar or new question, you can ask here]


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?