cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Drop Box attachment displaying incorrectly in e-mail

Drop Box attachment displaying incorrectly in e-mail

Copper_Paul
New member | Level 2

Hi,

Can anyone help please, when attaching a PDF from my dropbox account into an email the document show does not show as an icon but the whole document is shown/entered into the email body which makes the email huge and awkward to read/view.

 

 

1 Reply 1

Re: Drop Box attachment displaying incorrectly in e-mail

Walter
Dropboxer

Hey there Paul - sorry to hear that.

Could you share a screenshot of what you see and the exact steps you take to do this? 

Does this occur if you download the file and attach it in your email through the attaching options offered from your email service provider? 

Any additional information you think might help our investigation is more than welcome!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Are you starting new work habits this year?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?