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Dropbox Business Folder Structure Query

Dropbox Business Folder Structure Query

New member | Level 2

Hi folks,

We're looking to radically change our file structure as we have a new outsourced user for our business. 

Teams folders are a godsend, we can restrict access where needed, but it's a bit labour intensive as we have a lot of folders and create quite a few too for new clients etc. At the moment the new user will be going into a seperate group to the rest of us, that group will then be given access to certain folders and sub-folders, but what I've discovered is if I create a new sub-folder in a folder she has access to, she will automatically get access to it and we then have to remember to go and revoke that access. 

Is there a better way of doing this? The structure is pretty simple like this

  • Client Folder (She has access)
    • Client 1 (She has access)
    • Client 2 (she doesn't have access)
    • Client 3 (New folder, from testing she would automatically have access as soon as it's created and we would need to manually revoke this access)

I've tried not giving the group access to the Client Folder at the top, but still giving the group access to the Client 1 Sub Folder but then the group can't see any of those folders.

Can anyone help?

3 Replies 3

Re: Dropbox Business Folder Structure Query

Dropboxer

Hey there @BenSimmo, thanks for reaching out to us!

Currently, you can either remove their access to the folders you don't want them to open or add them only to sub-folders you'd like them to have access to. 

I understand that this isn't the ideal process or reply you were looking for, but if you have any other questions, let me know. Thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox Business Folder Structure Query

New member | Level 2

Hi @Lusil thanks for the reply. Just for clarity, if I add someone to a sub-folder, but not to the top folder (in team folder) they should be able to view that sub folder? We tried earlier and they couldn't view it.

We have so many folders it's extremely risky to add someone to the top folder and then remember to remove them from a new sub folder when it's created.

Re: Dropbox Business Folder Structure Query

Dropboxer

Thanks for your swift reply, @BenSimmo

Are they not able to see it on the website, the desktop app, or the mobile app? 

Also, are they getting any errors by any chance?

Let me know what you find!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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