Dropbox Business payment failed

[Gust]

This weekend, the dropbox should upgrade automatically to a 'Dropbox Business' account. Today, I read this message in my mailbox:

"Bad news - we weren't able to renew your Dropbox Business account. But no need to worry! Renewing's easy. Just go to the renew page."

But in the renew-page, we must fill in our payment contact info again...

So, what's wrong, wat must we do?

[Vivian]

Hi Gust,

Thank you for posting on the Dropbox Forum!

When billing information is expired and needs to be updated, users usually receive such messages. However, to protect your privacy, I would like to suggest that you write at https://dropbox.zendesk.com, Dropbox Support, to further assist you with this issue. 

Please feel free to post your ticket number here and we´ll be more then happy to help!

Thanks for understanding! Looking forward to your post.

Thanks,

Vivian

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