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Dropbox SSO and 2-step verification

Dropbox SSO and 2-step verification

Collaborator | Level 10

Is there any way that Dropbox can have both SSO and 2-step verification?  I read in this article https:confused face:/www.dropbox.com/help/business/sso-admin that you can't use Dropbox 2-step with SSO. Just checking if it is because now the SSO provider needs to be the one to provide the 2-step verification?

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Accepted Solutions

Re: Dropbox SSO and 2-step verification

Dropboxer
Hey there (@mxoh), thanks for checking in with us on the Dropbox Community on this inquiry! 
 
While you can set your SSO options to either optional or required for your team, it will not be possible to have some team members using the SSO and others using direct sign in & that is the reason why the Dropbox two-step verification will be disabled when using SSO (i.e. I'm merely confirming your initial assumption). From there, can you elaborate a bit on which your identity provider you’re currently using, just in order to make sure I’m following-up on the right thing? 
 
Thanks in advance & I hope you have a wonderful Monday ahead! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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1 Reply 1

Re: Dropbox SSO and 2-step verification

Dropboxer
Hey there (@mxoh), thanks for checking in with us on the Dropbox Community on this inquiry! 
 
While you can set your SSO options to either optional or required for your team, it will not be possible to have some team members using the SSO and others using direct sign in & that is the reason why the Dropbox two-step verification will be disabled when using SSO (i.e. I'm merely confirming your initial assumption). From there, can you elaborate a bit on which your identity provider you’re currently using, just in order to make sure I’m following-up on the right thing? 
 
Thanks in advance & I hope you have a wonderful Monday ahead! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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