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Dropbox Upload and CPU usage on iMac Pro

IMX
Explorer | Level 3

Hi, since we upgraded our main machine in the office to an iMac pro and properly re-installed and re-synced dropbox (business), we are constantly seeing a 100% CPU usage and the upload mingles around at 1000 KB/s. Has anyone any suggestions what could cause this?

 

System:

iMac Pro 10 Core, 64gb Ram

Dropbox updated to latest version

logged in only on the business account

Cable speed (tested and fully working) 5000 KB/s UP and 50000 KB/s DOWN (50/500 Cable line)

iMac is connected via Cat7 Cable - directly to the cable router 

 

If we do the exact same thing on an 2016 iMac that sits next to it - Dropbox goes up to full speed on the upload and the CPU usage is only 60-70%. 

 

Any help or suggestions would be appreciated. Thanks!

1 Reply 1

Re: Dropbox Upload and CPU usage on iMac Pro

Dropboxer
Dropboxer
Hey   thanks for checking in with us! 
 
As I’d like to help you out on the matter as much as possible, I’ve ran a search on our system on my end, I’ve located your open ticket & I’ve made sure to reply to you there, so as to look into that with you based on the info I have on file for your account. Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you. 
 
Thanks again for posting us on the Forum & I hope that you enjoy your weekend! 
 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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