Dropbox Upload and CPU usage on iMac Pro

[IMX]

Hi, since we upgraded our main machine in the office to an iMac pro and properly re-installed and re-synced dropbox (business), we are constantly seeing a 100% CPU usage and the upload mingles around at 1000 KB/s. Has anyone any suggestions what could cause this?

System:

iMac Pro 10 Core, 64gb Ram

Dropbox updated to latest version

logged in only on the business account

Cable speed (tested and fully working) 5000 KB/s UP and 50000 KB/s DOWN (50/500 Cable line)

iMac is connected via Cat7 Cable - directly to the cable router 

If we do the exact same thing on an 2016 iMac that sits next to it - Dropbox goes up to full speed on the upload and the CPU usage is only 60-70%. 

Any help or suggestions would be appreciated. Thanks!

[Jane · Accepted solution]

Hey 

IMX,

 thanks for checking in with us! 

As I’d like to help you out on the matter as much as possible, I’ve ran a search on our system on my end, I’ve located your open ticket & I’ve made sure to reply to you there, so as to look into that with you based on the info I have on file for your account. Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you. 

Thanks again for posting us on the Forum & I hope that you enjoy your weekend!