cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox fails to sync with all shared members?

Dropbox fails to sync with all shared members?

Shemly
New member | Level 2

In our business we've decided to use Dropbox as our resource for sharing, storing and saving files, pictures and videos. However some members of our business do not receive the shared folders/files? We tried uploading new files, re-inviting them and basically everything. 

 

What might cause this? We've tried the "desktop" version and the online version. We need help fixing this, if not we will find another supplier. 

1 Accepted Solution

Accepted Solutions

Re: Dropbox fails to sync with all shared members?

Mark
Super User II
Why cant they see? What happens?

Can they see them at www.dropbox.com/home or not?
What version of Dropbox are you using? Free? Paid? Business?
Do they have enough quota to see the files?

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Re: Dropbox fails to sync with all shared members?

Mark
Super User II
Why cant they see? What happens?

Can they see them at www.dropbox.com/home or not?
What version of Dropbox are you using? Free? Paid? Business?
Do they have enough quota to see the files?

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
Need more support?