cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We want to make our Community work for you and we need your help. Take our short survey!
Close

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox uploads at 800 kbs with no limit on upload but isp test shows 6mps up? What gives?

Highlighted

Dropbox uploads at 800 kbs with no limit on upload but isp test shows 6mps up? What gives?

Explorer | Level 3

Dropbox uploads at 800 kbs with no limit on upload but isp test shows 6mps up? What gives? How can I get the 6 mbps?

ty,

J

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Dropbox uploads at 800 kbs with no limit on upload but isp test shows 6mps up? What gives?

Super User II
Super User II

@Loweyluvz wrote:

Dropbox uploads at 800 kbs with no limit on upload but isp test shows 6mps up? What gives? How can I get the 6 mbps?


Unless you specified otherwise, your speed test is run to a local server. For a more accurate result pick one close to the Dropbox servers which are in San Francisco. Also remember that ISPs have been known to provide increased speeds when performing speed tests.

While most ISPs and speed test sites display their results in bits (kilo or mega), the speeds reported by Dropbox are in bytes. Be sure to do the conversion before comparing. If your Dropbox is reporting 800KB/s, that equals approximately 6.4Mb/s.

And finally, each file that you upload is hashed, compressed, then transferred, encrypted, and stored on the Dropbox servers. That entire process is included in the aggregate KB/s speed that's displayed in the Dropbox sync status. In other words, it's not just a transfer speed and can't be directly compared to the upload and download speeds provided by your ISP.

View solution in original post

1 Reply 1
Highlighted

Re: Dropbox uploads at 800 kbs with no limit on upload but isp test shows 6mps up? What gives?

Super User II
Super User II

@Loweyluvz wrote:

Dropbox uploads at 800 kbs with no limit on upload but isp test shows 6mps up? What gives? How can I get the 6 mbps?


Unless you specified otherwise, your speed test is run to a local server. For a more accurate result pick one close to the Dropbox servers which are in San Francisco. Also remember that ISPs have been known to provide increased speeds when performing speed tests.

While most ISPs and speed test sites display their results in bits (kilo or mega), the speeds reported by Dropbox are in bytes. Be sure to do the conversion before comparing. If your Dropbox is reporting 800KB/s, that equals approximately 6.4Mb/s.

And finally, each file that you upload is hashed, compressed, then transferred, encrypted, and stored on the Dropbox servers. That entire process is included in the aggregate KB/s speed that's displayed in the Dropbox sync status. In other words, it's not just a transfer speed and can't be directly compared to the upload and download speeds provided by your ISP.

View solution in original post

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?