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File missing after renaming it

File missing after renaming it

New member | Level 2

Hi,

I am trying to rename files I have saved in a dropbox folder and when I do the file won't open anymore.

Please advise.

Thanks,

Steve

1 Accepted Solution

Accepted Solutions

Re: File missing after renaming it

Dropboxer

Sorry to hear that Steve - have you ensured that those files are not missing their file type's extension after renaming them?  Read on for more context: 

Let's take a photo file that's called "Photo001.jpg" for this example - shall we?

If you rename this file to "SteveIsAwesome", thus omitting the file's extension, your computer's OS and even Dropbox won't recognize its file type and won't be able to open it normally. 

You should rename it to "SteveIsAwesome.jpg" instead in order for any piece of software to be able to read and open it without problem.

 

I hope this helps a bit and please let me know if I'm missing something @Stevie82

P.S. Keep in mind that a screenshot of the error you get - if any - is always appreciated: http://www.take-a-screenshot.org/


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

1 Reply 1

Re: File missing after renaming it

Dropboxer

Sorry to hear that Steve - have you ensured that those files are not missing their file type's extension after renaming them?  Read on for more context: 

Let's take a photo file that's called "Photo001.jpg" for this example - shall we?

If you rename this file to "SteveIsAwesome", thus omitting the file's extension, your computer's OS and even Dropbox won't recognize its file type and won't be able to open it normally. 

You should rename it to "SteveIsAwesome.jpg" instead in order for any piece of software to be able to read and open it without problem.

 

I hope this helps a bit and please let me know if I'm missing something @Stevie82

P.S. Keep in mind that a screenshot of the error you get - if any - is always appreciated: http://www.take-a-screenshot.org/


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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