Security and Permissions
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We have outsourced the Team Admin role on our business account to a 3rd party. We want to see the totality of folders and subfolders etc. that have been created in our Dropbox Business Standard account. Our Team Admin says they can't see all root level folders unless they have been given specific permission to view them. Is that correct? Is there a way for an Admin to see all folders that have been created without having to assign them read permissions to every folder? How can we assign permissions to folders we can't see and don't know if they exist?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Hannah. I will get the Team Admin to try this.
So, my Team Admin has told me your reply only applies to Team folders and Shared folders but does not apply to folders users have created themselves at the root level and have not been shared. If this is the case, how can we see what other root level folders have been created?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Just picking up on this. Is there an admin role (Team Admin?) that can see all folders that are on the account (even if not shared)? We are re-organising the DropBox folder structure and need to see every folder that exisits - otherwise we may miss folders that we wish to reorganise in a new structure. (This is for a Business Advanced sucbscription)
I am the Team admin and in the content page on Admin console I cannot see my own folder. It says "not authorized to browse <folder>" (folder is called <first_name last_name>)
I am able to see and work on the folder in ordinary mode
Hey @cipherguru, thanks for letting us know about this.
Can you please send us a screenshot of the error, if possible?
Is this what you see if you login from a different browser or a private browsing window as well?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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