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Fraudlent account - Need help contacting dropbox

New member | Level 2
New member | Level 2

Hi Guys, 


Recently my Father in law has tried to purchase a car from germany.


Long story short he was scammed, all their accounts have dissapeared & websites,


But I have noticed that their dropbox account is still active which they shared pictures with.


Is there a way to get in contact with dropbox directly to perhaps get some information?


He was scammed for a large amount of money, im trying to do my best to help him.


Any info would be great. 





1 Reply 1

Re: Fraudlent account - Need help contacting dropbox

Hello @iionas, thanks for reaching out to us and sorry to hear about this.
If you found that there were charges and you'd like to have a better look into them, due to account-specific info required on the matter, contact our Support team via this link using an incognito window, without signing in. 
If you'd like, you can also let me know the ticket ID you get (eg. #1234567) so that I can pass your comments along to the member of my team who’ll be reviewing this for you.
Don’t hesitate to get back to me if you have any other questions. Thanks!

Community Moderator @ Dropbox

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