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Grandfathered business accounts

Grandfathered business accounts

New member | Level 2

We are being shifted to one of the new account types shortly but one thing I can't figure out: Do either of the account options mean losing the unlimited file history which we have as part of our current account type?


Thanks

Tim

1 Accepted Solution

Accepted Solutions

Re: Grandfathered business accounts

Dropboxer
Hey @trowland, welcome to our community! 

I have asked an agent to reach out to you via email, at the address associated with your forum profile. They’ll be able to take a close look at your account, and directly answer your question. 

Take a look for their email, and reply back to them when you can. 

Have a great week
 

Sanchez
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

2 Replies 2

Re: Grandfathered business accounts

Dropboxer
Hey @trowland, welcome to our community! 

I have asked an agent to reach out to you via email, at the address associated with your forum profile. They’ll be able to take a close look at your account, and directly answer your question. 

Take a look for their email, and reply back to them when you can. 

Have a great week
 

Sanchez
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Grandfathered business accounts

Dropboxer
Hey again, @trowland

I’ve received word that the agent working with you has sent your ticket to our accounts specialists for review. They’ll be in touch with you as soon as possible with an answer for you
 
Cheers! 

Sanchez
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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